AWARDS REVIEW
DIGITAL BANKING AWARD
READ ABOUT THIS AWARD
THE WINNER : CITADELE BANK
Citadele Bank has emerged as a leader in digital banking through its advanced mobile application , designed with user experience and innovation at its core .
The app offers a seamless , personalised experience , allowing customers to instantly check balances , execute payments and even customise visual elements , such as the app icon and dark or light mode settings .
The integration of personalised offers further enhances user engagement . With features like biometric authentication through Face ID and Touch ID , as well as the ability to manage payment wearables , Citadele ensures that convenience never comes at the expense of security .
What sets Citadele apart is its focus on innovation and differentiation . The app incorporates contactless payment options and supports digital wallets including ApplePay , Google Pay , GarminPay and FitbitPay . Its MobileSCAN tool provides additional security by using biometric data for logins and transactions .
SHORTLISTED COMPANIES
• Citadele Bank
• TransferMate
• Wells Fargo
HIGHLY COMMENDED
• TransferMate
• Wells Fargo
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82 November 2024