TRANSITION TO A NEW IT PLATFORM :
“ U-Collaborate was a tremendous success . It quickly brought everybody involved up to speed and aligned on some principles that still steer the programme today ”
— Jaime Paiva , Regional Head of Sourcing & Procurement EMEA , Zurich
Source-to-Pay ( S2P ) lifecycle in a costefficient way .”
TRANSITION TO A NEW IT PLATFORM :
Zurich were using an outdated P2P platform . This platform was implemented in eight different countries more than a decade previously and was customised locally . “ In 2017 , we ran a benchmark and the conclusion was the maintenance of our P2P platform was very complex and expensive . The customisations went so far that they hindered getting accurate MI on some very basic levels and spend analysis for our category strategies ,” says Paiva .
Zurich analysed the marketplace and selected Coupa , predominantly for its user-friendly interface . To compliment this new P2P platform , Zurich also partnered with KPMG to assist with the design and implementation of Coupa in 2017 . “ It was important for us to have access to best practices from other organisations as well as the technical expertise to help during the multi-year transition to Coupa , and they offered that through KPMG ’ s Powered Procurement assets and tools ,” says Paiva .
Zurich initially focused on deploying the sourcing and contracting modules , phasing out the P2P and employee expenses modules in early 2018 . “ Moving from an on-premise system to a cloud-based solution required alignment on some fundamental principles ,” recalls Paiva .
In January 2018 , KPMG hosted a 3-day event in London called ‘ U-Collaborate ’ designed to increase understanding of the platform , share and agree on core design principles ,
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