COVER-MORE INSURANCE GROUP
Nicki Doble and the members of Cover-More ’ s executive technology leadership team share insight into how the company is strengthening its global presence though its tech transformation to provide a seamless customer experience
14 icki Doble ( GAICD ) is the Group CIO of Cover- More , a subsidiary travel insurance and assistance company of Zurich , which operates across 22 countries . Doble specialises in the implementation of digital transformations across businesses , and raises companies ’ awareness of cybersecurity and data governance risks , as well as maintaining cost control of IT . With more than 25 years experience in IT , Doble was approached by Cover-More to assist with global strategy and alignment of their technical areas , and has been working from the company ’ s headquarters in Sydney , Australia since March 2019 . Doble considers working with Cover- More to be one of her greatest opportunities over the last few years . “ It is wonderful to work with a team that is truly customer-centric , and I have had excellent support from the executive leadership team , who are all on board with the transformation .” Not only does Doble work with a great team , but she derives a strong sense of job satisfaction from the role . “ When you assist a business which relates
OCTOBER 2019