FinTech Magazine October 2020 | Page 117

MANTL : enabling a digital vision of community banking

Mike Bosserman , VP of Growth at MANTL , explains how the company is empowering Quontic Bank and other financial institutions through technology
Founded in 2016 , MANTL is an enterprise Software as a Service company based in New York with a singular mission : ‘ empowering financial ecosystems through technology ’. It does this by modernising core back-office tasks like account opening with an integrated , omnichannel platform . “ MANTL serves community and regional banks and credit unions exclusively ,” says Mike Bosserman , VP of Growth . “ The reason we ’ re here is because these organisations haven ’ t had the tools to grow online .”
Making community banks competitive in the modern finance market is MANTL ’ s main task . It ’ s a service that the company has already rendered for some of the fastest-growing banks in the US , and Bosserman claims that the success it has reaped stems from a focused strategy combining technological sophistication with customer-centric ease-ofuse . “ The average time to open an account on MANTL is approximately two minutes and 37 seconds ,” he says . This is important in the context of contemporary customer expectations , which are heavily influenced by experiences not necessarily related to banking . “ If you ’ re a community bank or credit union , customer expectations for bank onboarding flows are going to be influenced by other online platforms like Amazon , Netflix , or other fintech apps .”
One client that has taken on this challenge is Quontic Bank . In an industry where opening an account takes an average of 30 clicks , Bosserman says , “ Quontic Bank takes 24 clicks . When it comes to figuring out where
Mike Bosserman @ Mantl
MANTL fits into the ecosystem of modern tech products , we ’ re right there at the cutting edge .” The company ’ s tech-savvy is equalled by Quontic Bank ’ s ambition , which , even from its early stages , was to achieve nothing less than a new concept for digital banking . “ Both Patrick ( Sells , CIO ) and Steven ( Schnall , CEO ) have been exceptional to work with and so has the team . Quontic Bank is a great example of what ’ s possible in community banking with the right attitude and the right technology paired together .”
When asked what major trends will continue to affect and develop MANTL ’ s relationship with Quontic Bank , Bosserman believes that banking ’ s future will be determined by the acquisition of tech talent , increased automation and fraud prevention , enhanced regulatory compliance , and instant account verification . As mobile technology continues to proliferate and reshape customers ’ everyday interactions with banks , MANTL will play an important role in levelling the terrain between the mobile and desktop experience .