FinTech Magazine October 2020 | Page 119

“ When banks hear the term ‘ digital bank ’, they assume it means empowering FinTechs and not playing an active role in their customers ’ lives anymore . I don ’ t think that ’ s a good thing for the industry ”

— Patrick Sells , CIO , Quontic Bank
119 building technology that actually helped our customers accomplish the things in life that they want ; that ’ s at least partially what being a true digital bank means .” In fact , Quontic Bank receives daily enquiries from other banks seeking advice on how to adapt . Sells adds that the organisation is currently adapting this aspect of the business into a more scalable solution to help others across a wider scale .
Quontic Bank ’ s approach to certain aspects of digital transformation , such as data utilisation , correlates with contemporary industry trends : “ Data
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