Hunton : “ It ’ s a great law firm but it ’ s more than just a law firm advisor : they are friends that have helped us as we ’ ve started to do new and innovative things . Hunton helps us understand how we can do it in the safest and best way . Peter Weinstock has been our sherpa , if you will , guiding us every step of the way .”
“ Banks need to move beyond treating partners as ‘ vendors ’ and have real relationships with them ”
— Patrick Sells , CIO , Quontic Bank can be used to help customers gain a better financial life and empower them financially . Every bank is trying to figure out how we can begin to harness and leverage data better .” However , Quontic Bank ’ s exceptional customer-centricity shines through in its philosophy towards tech innovation . “ I think the most important thing to consider is the customer ’ s experience ,” Sells explains . First and foremost , the bank tries to gain perspective on how its customers interact with it and learn what improvements can be made through first-hand experience . This could involve something relatively simple like app / website performance or the ease of opening an account , or it could be more complex like the transactions process . Although considerations surrounding regulations , security and data integrity should always be paramount , Quontic Bank prides itself on delivering a quintessentially tech-optimised service designed with its users in mind . “ If you look at our roadmap , we are going to be rolling out some new products that have never been seen before in the industry to provide a
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