VISIONS FEDERAL CREDIT UNION
134 dedication to members , he recognizes a general trend towards human-centric digital solutions . “ I ’ ve certainly seen a heightened need industry-wide for visionary leadership over the last decade when it comes to digital transformation , and that ’ s increasingly about the culture or mindset that underpins that transformation . I think the impact of COVID-19 has accelerated digital transformation roadmaps and highlighted the thoughtfulness needed in the approach . From our perspective , it ’ s really shone a light on delivering digital with a humancentered focus – it ’ s about having empathy , being able to balance what is best for a business in terms of efficiency or specific technologies with how that is impacting the broader landscape and community that you serve . We strive to have digital solutions in place that are ready when our members experience a moment of need .”
The global COVID-19 pandemic has impacted every business sector . For financial services – and Visions
OCTOBER 2020