THE THREAT OF COVID-19 TO THE BANKING SECTOR
FBN BANK ( UK ) LIMITED
Santiago Castro , Chief Data Officer of FBN Bank UK , tells us that by harnessing banking tech , his team is working better this year than ever
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I n the business world in 2020 , as in all parts of life in this most testing of years , we all seem to be ‘ looking for the positives ’. It is clear that positivity to Santiago Castro , Chief Data Officer of First Bank of Nigeria UK , is not an empty buzzword , but something that comes naturally . Positivity is something that Castro has in spades – and , as we learn during a wide-ranging and animated interview , it has been the driving force behind FBN Bank ’ s success in recent years .
THE THREAT OF COVID-19 TO THE BANKING SECTOR
Castro ’ s optimism is on show when the conversation turns to the turbulence of the last five months . When he says that the Covid-19 pandemic has forced FBN Bank to adapt to a new reality , he adds that this has been welcome . “ These challenges have allowed us to learn , and to eliminate the ways in which we are inefficient . This allows us to do more of what we are doing well , and actually to learn and evolve . Being under stress has allowed us to push our boundaries ”.
OCTOBER 2020