FinTech Magazine October 2020 | Page 216

TRUEVO PAYMENTS
TRUEVO PAYMENTS AND ITS PARTNERSHIP WITH ACI WORLDWIDE
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At Truevo Payments the company has several partners at various levels which can be classified into three main areas : suppliers and vendors , customers and regulatory authorities . “ There are many entities that we work with and over the years - since we have a large variety of products - instead of having different providers for different services , we have tried to stick with people who are there for the long term . ACI Worldwide is one of them ,” commented Charles Grech , Chief of Operations at Truevo Payments . Grech has worked with ACI Worldwide for 20 years and in that time he believes that when it comes to partner relationships “ when everything is working fine , that is the easy part . It is the time when there are problems that I really appreciate our partners . When something goes wrong , when the reliability of the partner is put into question because we need backup , ACI Worldwide is one of our reliable partners . They join us in our ambitions to put the customer at the forefront and offer a best in class product . It is this common goal and reliability which has made such a relationship last this long .”
OCTOBER 2020