“ Nowadays , I do not believe that you have any other choice but to upskill or onboard talent that has technological knowledge , in addition to financial knowledge ”
— Charles Grech , Chief of Operations , Truevo Payments
make a continuous business transformation . There is no process that is set in stone because technology , business and customer requirements continuously change . This is something that we also integrate within our core business processes - the concept of continuous improvement , doing little changes but all the time .”
Reflecting on the payments industry as a whole , Grech details that “ one of the biggest challenges within the industry is the evolution of a much more onerous regulatory landscape . If you go back even three years , there were fewer regulators and local governments wanting
219 fintechmagazine . com