FinTech Magazine October 2020 | Page 221

Truevo ’ s digital transformation process
Truevo ’ s digital transformation process
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221 entrepreneurs with the ability to build a homogenous set of components , instead of purchasing off the shelf systems that are disjointed .”
Contemplating the impact of COVID-19 , Grech explains how the pandemic has brought about personal digitalisation for customers as they are more accepting of digital payment methods that are contactless . In addition Grech explains that he believes “ COVID-19 has removed earlier bureaucracy in payments .
Certain aspects of the industry , such as document signing and meetings with regulatory authorities , had to be done in person . Now these processes are forced to be done remotely . Even authentication of individuals can be done successfully online now . From that perspective , I believe it will help shape the future of the industry by expediting it in a digital direction .” fintechmagazine . com