“ THE CLOUD HAS PROVIDED US NEAR-INFINITE COMPUTING POWER [...] IT ’ S TRULY VERY POWERFUL ”
— Eli Rosner , Chief Product and Technology Officer , Finastra
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Finastra provides solutions for a comprehensive spread of the finance sector and we were curious as to whether Rosner thought a specific area – retail , banking , payments , lending , etc – had been particularly affected by digital transformation . His answer was straightforward : “ All segments have been impacted . The difference is that anything to do with consumers has the highest visibility because of transaction volume and the fact that there are individuals involved in it . However , in corporate banking , for example , the ability to provide liquidity evolved immediately when supporting the PPP programme in providing loans to SMBs . The automation of the front office and the back office has become really critical ; things are developing in terms of RPA ( robotic process automation ), it ’ s just not visible to everybody .”
However , despite the importance of technology and processes in creating a cogent strategy , it should be remembered that without factoring in ‘ culture ’,
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