FinTech Magazine - October 2021 | Page 110

RINGLER

Ringler

: Winning IT formula for the future
With previous career expertise in managing virtual teams at Aon Hewitt , the fact that Knowlton joined Ringler at the height of the pandemic wasn ’ t ever a concern . From his office in Powell , Ohio , he was able to quickly be up and running , hiring seven new staff members , and overseeing a US $ 3mn IT budget with the goal of accelerating Ringler ’ s digital transformation . Curve of the digital journey “ We are on the curve of a digital transformation which is the foundation to accelerate innovative products and services ,” said Knowlton who points out that during the pandemic , Ringler focussed on digital housekeeping , comparing it to a spring clean . “ At a time when business was slow we focused on our internal security data and technology . This is testament to our Board of Directors and our CEO who chose to make investments internally to support our continued path of growth and innovation .”
Knowlton ’ s long-term digital strategy for Ringler includes :
• Cloud adoption - which will allow for scalability
• Digital Application Sales Hub ( DASH )
• Creatio CRM
• Focus on cybersecurity and zero trust
• Data-analytics to drive future decisions internally and for our clients
• Voice of the Customer
• Artificial Intelligence

“Today ’ s business solutions end up being a technology solution ”

BUTCH KNOWLTON EXECUTIVE VICE PRESIDENT & CHIEF INFORMATION OFFICER , RINGLER
110 October 2021