RINGLER
“ DASH allows us to put all five into one application experience . In order for us to be able to do that we are building everything in the cloud , within Azure This approach allows us to scale as necessary , manage our staffing costs , maintain best in class security and confidently interface with our many partners and clients ”
BUTCH KNOWLTON EXECUTIVE VICE PRESIDENT & CHIEF INFORMATION OFFICER , RINGLER
Power of partnerships Ringler works with an ecosystem of partners to ensure they offer the best service for their customers . These include long-standing partners Creatio , Microsoft , Ascydent ( a Columbus-based consulting partner ), and All Covered ( Ringler ’ s security partner ).
Knowlton highlighted the fact that working with Creatio gives Ringler a “ lowcode , no-code solution ” that allows them to configure their CRM . “ One of the challenges I have as CIO is the decision to build or buy . Creatio has allowed us the happy medium between buy , or build and come up with a solution that allows the smooth execution of our application suite ,” said Knowlton .
“ We ended up with a proprietary solution for Ringler that isn ' t being replicated anywhere else , yet we were able to use the out-of-the-box capability from Creatio to start us off and then configure toward where we wanted to go with our goals .
STATISTICS
• 1975 the year Ringler as founded
• 65 offices
• 150 individual settlement consultants
• US $ 3mn budget for the digital transformation
• Hundreds of thousands of settlement plans with premiums in excess of $ 33 billion since 1975
• US $ 3MM investment in technology transformation
“ The costs from a development and new project perspective are substantially smaller because we ' re starting with a base application capability . Creatio has bent over backwards to work with us on the customisation . At the end of the day , we ' re able to configure our outcomes . We have someone on our team who has trained in that Creatio space to allow us to really manipulate the application in a supremely unique way ,” he said .
Looking ahead , Knowlton said Ringler is focused on organic growth . “ We already own 33 % of the market and our goal is always to improve that market share . We ' re always looking for opportunities to improve our services and customer experience and the work we are doing today is the foundation for future growth .”