COMMERCIAL BANK OF DUBAI
fully online . They get the dashboards , they do the tracking and all the services they require for trade finance are now fully available online , and we continue to offer more capabilities and more service to them .”
Kimmel said although CBD is investing in technology as they power ahead with their digital journey , it always comes down to what will benefit the customer . “ Customer first , boosted by digital ,” is how he describes the on-going transformation , saying they only adopt new technology if it will bring value for the end-user . “ Our digital initiatives from customer onboarding , loans , digital card applications , and account opening are all focused on being user-friendly .”
“ Our digital initiatives from customer onboarding , loans , digital card applications , and account opening are all focused on being user-friendly ”
STEFAN KIMMEL CHIEF OPERATING OFFICER ,
COMMERCIAL BANK OF DUBAI
Robo-advisory investment app “ We were also the first bank in the region to offer a robo-advisory investment app which allows customers to invest globally into all relevant global stock markets ,” said Kimmel . The app was developed in partnership with InvestSuite , a leading wealthtech company based in Belgium . This innovative investment app is powered by smart algorithms that actively manage investment portfolios to deliver optimal risk-adjusted performance .
CBD Investr offers customers convenient access to globally diversified and personalised portfolios of stocks , bonds ,