BACKBASE
An example of this is a Zimbabwean bank that Custers has worked with in 2018 , and cites as the proudest moment of her career . “ FBC Bank is a perfect example of this . In Zimbabwe , 70 % of all people who carry out financial transactions do so primarily through their telco , and less than half even have bank accounts . So , you can imagine the power that these telcos actually have , and how important it was for the bank to take bold steps in their digital transformation . Three years later , they are winning awards for their digital experiences , and they are doing so in the face of overwhelming odds .”
PARTNERSHIPS ...
BRING GLOBAL AND DVT
“ On the face of it , these two Backbase partners could be seen as doing the same thing ; they are often seen as competitors to each other . But I think this is where the uniqueness of being part of the Backbase partnership ecosystem comes into play , because we believe they are both leaders in their respective fields , in different countries , and in different capabilities where they ’ ve chosen to play . We work well with both of them and understand exactly how to partner with them to improve a bank ’ s digital transformation ,” says Custers .
DVT “ DVT is a new partner to Backbase . But what we ’ re seeing is they have a passion for innovation and a commitment to really ensure that the customers of the banks that we work with get the best experience , as well as to accelerate development . So we look forward to working with them and finding the nuances where they can accelerate the transformations of banks that have chosen the Backbase platform .”
Bring Global “ Bring Global , has a longstanding partnership with Backbase . In fact , they consistently win Backbase partner of the year . We ’ ve been working with them in Kenya , Ghana , and Angola , as well as in all sorts of other places around the world . Bring Global understands the way that the African continent moves . It also has a deep understanding of the Backbase platform and the way that it is implemented in banks .”
ZAFIN
“ Backbase recently announced a global partnership with Zafin ; the global leader in SaaS cloud-native product and pricing solutions for financial institutions , to integrate Zafin ’ s award-winning relationship-based product and pricing capabilities into our Engagement Banking platform . The exciting thing about partnerships like this one , is that it allows our customers to instantaneously deploy products and offers with pricing optimised to each individual customer , no matter their core system . This unburdens institutions and allows them to launch at lightning speed .”