FinTech Magazine - October 2022 | Page 93

Infosys helps PSTB to strategically digitally transform

Manish Panicker , Associate VP at Infosys , discusses the firm ’ s strategic partnership with Permanent TSB ( PTSB ) spearheading the bank ’ s digital transformation
Founded in 1981 , Infosys is a global IT services and consulting firm that enables clients across more than 50 countries navigate their digital transformations . “ We currently have over 335,000 associates globally managing US $ 16bn worth of business . As a firm , we provide end-toend services including business consulting , bespoke development and maintenance of applications , and next-generation technology transformations ,” explains Manish Panicker , Associate Vice President at Infosys .
Infosys and Permanent TSB ’ s ( PTSB ) Partnership Dating back to 2019 , Infosys has built a close relationship with Permanent TSB ( PTSB ) over the years .
The relationship started with the selection of Finacle as PTSB ’ s strategic platform for the bank ’ s digital transformation .
“ Since then , we have helped PTSB launch its mobile account opening capabilities , supported the launch of products and services to rapidly disperse loans during COVID-19 , and we are currently working with the bank to transform and digitise their customer journeys ,” explains Panicker .
“ We have been supporting PTSB across a broad set of digital initiatives . We believe we now have a very strategic relationship – one in which we are a trusted partner and adviser for PTSB .”
Future work with PTSB Infosys sees this relationship continuing to evolve , mature , and broaden over time . “ Our primary focus today is to ensure that we deliver the programme of work in the digital space that we are currently engaged in . This is something that is not only important to us , but is of strategic importance to PTSB ,” says Panicker .
Panicker concludes : “ Beyond that , we continue to have conversations with PTSB to identify further partnership opportunities to help them to adopt innovative solutions such as intelligent automation , AI , and machine learning into their business and IT operations .”
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