FinTech Magazine - October 2022 | Page 96

Inflation bites : Consumer finance trends

WRITTEN BY : JOANNA ENGLAND

When a recession hits , consumers are the frontline victims when it comes to financial challenges

A s inflation rises globally and the cost of living crunch hits consumers hard , financial service providers are essential in easing the burden and helping their customers stay financially solvent .

We spoke to a range of experts about expected changes in the space , and how fintechs and regulators are altering services to protect consumers .
Inflation and the customer According to the most recent report from the Bureau of Labour Statistics , as detailed by Pew Research , the yearly inflation rate in May 2022 was 8.6 % and at its highest level since 1981 , as measured by the Consumer Price Index . Since then , it has risen further still , crippling companies and consumers alike .
96 October 2022