REV FEDERAL CREDIT UNION
strategy or direction , but at the end of a thousand small shifts we find ourselves facing a whole new direction .
“ Our fintech partnerships allow us to face this new direction , and it ’ s important to nurture these partnerships because consumer expectations are always evolving , and we need to evolve alongside them .”
REV : A digital future REV , then , as part of an ecosystem of partners is looking to the future . “ We live life looking through the windshield , not the rearview mirror ,” notes Streelman .
“ Don ’ t get me wrong , it ’ s really important to have a rearview mirror because you have to know what ’ s behind you , you have to know where you came from .
“ But if you tried to drive your car that way , it ’ d be a disaster – the windshield ’ s way bigger and clearer for a reason ! So let ’ s go forward .”
Forward is the direction REV is headed . “ The next months will see us start to streamline our existing processes , particularly around automation ,” Streelman says .
“ There ’ s a tool that we ’ re looking at right now called OpenBots , which is an AI , ChatGPT-driven solution for analysis and process automation .
“ I expect these types of solutions to come to the fore even more in the coming years , and we ’ ll be there to make the best use of them .
“ But , of course , the future isn ’ t just about AI , it ’ s also about looking strategically at what our data accuracy levels are , improving our trending and predictive analytics , and growing our development capabilities .
“ That ’ s the future of REV , and I ’ m very much looking forward to seeing it come to fruition .”
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