FinTech Magazine October 2024 | Page 91

RORY YATES
DIGITAL BANKING

RAPIDLY ADOPT ENABLING TECHNOLOGIES

“Ecosystems allow insurers to rapidly adopt enabling technologies , new data services , channel capabilities or embed themselves deeper into people ’ s things and lives ”

“ It ’ s about the ability to exploit their new partner services and gain rapid shifts in experiences for employees and customers . It means configuring those services and orchestrating them so that they make a difference to an employee or customer experience .
“ To achieve this , the insurer needs to simultaneously achieve a massive increase in the knowledge of a customer , while at the same time , enabling their ability to act on it in near real-time . The latter part of this typically requires a huge

RORY YATES

TITLE : CSO COMPANY : EIS INDUSTRY : INSURTECH LOCATION : UK
Rory is a seasoned business leader with over 27 years of experience in various domains , including digital , marketing , innovation and sustainability . As the Chief Strategy Officer at EIS Ltd , he oversees the strategic direction and growth of the company , ensuring alignment with the vision , mission and values of the organisation .
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