FinTech Magazine September 2019 | Page 17

CLICK TO WATCH : ‘ SAMIR SUBBERWAL , REGIONAL HEAD , RETAIL BANKING , GREATER CHINA AND NORTH ASIA , ON UNIQUE FOOTPRINT AND DIGITAL ASPIRATION ’
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Deniz Güven , CEO of the
Virtual Bank by Standard Chartered with Samir Subberwal , Managing Director & Regional Head of Retail Banking , Greater
China & North Asia is acutely aware that , in the banking world , you need to innovate constantly if you want to keep up with the competition . The bank has taken this in its stride and decisively doubled down on its technology capabilities with its ambitious ‘ Refresh Strategy ’ that brings technological innovation to the fore . “ As part of our enhancements , we launched a new chatbot and we ’ ve launched a new FX capability across the region . On top of this , we launched a new mobile funds capability and we ’ re revamping our mobile banking platform for our customers ,” lists Samir . “ We also launched QR cash , where
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