FinTech Magazine September 2019 | Page 37

Samir Subberwal , Deniz Güven , Mary Huen ( CEO of Standard Chartered
Bank in Hong Kong , Chairman of Virtual Bank by Standard Chartered )
Zhe Wang ( Head of Overseas Business , Ctrip Finance ) Janet Feng
( CEO of Ctrip Finance and on the board of the Virtual Bank by Standard
Chartered ) Monita Leung ( Head of Financial Services , HKT ) Susanna Hui ( Group Managing Director of HKT , and on the board of the Virtual Bank by Standard Chartered )
37 centricity as the virtual bank ’ s launch draws closer . “ Our aim is to bring the best customer experience and digital banking services to Hong Kong . We plan to start by acquiring ‘ heart share ’ with Hong Kong clients before building up market share . When people start to talk , recommend , share news , and get excited about our services and offering – that will be the biggest prize for us ,” he says – and with a palpable sense of drive in the air it seems this is well within grasp . The virtual bank ’ s office is testament to its high ambitions ; impressive scrum boards decorate the walls and , overlooking over the city ’ s impressive skyline , the firm has positioned itself in the heart of Hong Kong ’ s bustling financial hub . The city ’ s banking market is a dynamic and advanced one and , with online banking use only set to rise , the virtual bank is getting ready to make its mark .
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