FinTech Magazine September 2019 | Page 51

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‘Account takeovers , CEO fraud and authentication fraud are among the most prevalent threats to real-time payments ’

51 tomer expectations while effectively managing financial crime risk .
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Customers expect quick and seamless transactions . They want to initiate real-time payments whenever and wherever they choose , with immediate confirmation that the payment is complete . If there is an issue , they want an immediate resolution .
And , in some countries , regulators have already begun mandating processing timeframes .
The move to real-time payments requires financial institutions to make support and fraud teams available 24 / 7 , both to assist customers with their needs , as well as detect threats which emerge outside of traditional banking hours – a growing consideration in an increasingly global economy .
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The immediate availability of real-time
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