MOBILE PAYMENTS
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Disruption in the payment space has gone into overdrive – and it ’ s only set to get faster . Instead of fumbling with cash , nowadays you can make a purchase with a few taps of a button or the swipe of a card . The payments market has been digitally disrupted and with the advent of disruptive fintechs , it seems innovation is showing no signs of slowing down in the sector .
As Associate Director at Frost & Sullivan , Mei Lee Quah has had her finger on the pulse of the telecom and payments markets for years . “ In this role , I mainly undertake market research and management consulting engagements for clients that are mostly telco or payment companies and regionally based conglomerates ,” she explains . “ What I like about this role is that I am able to meet , learn from and potentially influence the region ’ s best .”
With the rise of e-wallets and even biometric payments , the way we pay for our goods and services is almost unrecognisable from how it was almost a decade ago . Quah believes that further change is on the horizon . “ A cashless future will be inevitable ,” she predicts . “ The trigger for the final transition to cashless will be when cash becomes too
“A cashless future will be inevitable ”
— Mei Lee Quah , Associate Director , Frost & Sullivan
SEPTEMBER 2019