FinTech Magazine - September 2021 | Page 70

DLL

Laser-focused

on meeting customer needs , DLL is listening
“ Traction on Demand was the best fit for us from a cultural standpoint , but also a willingness to have that persistence and flexibility that would bring the right thinking and experiences ”
MATHEW MOORE GLOBAL HEAD OF CRM , DLL
cooperatives could structurally improve the daily lives of rural people and bring an end to suffocating usurious practices .
Rafe continued , “ The Raiffeisenbank was an early version of what we would refer to as a credit union now . And essentially , those two organisations came together with the belief that the community was important and the idea that financing the community was critical to its strength . So , therefore , those who were successful in the community pooled their money to promote and support others so that they could likewise be successful .
“ The way we translate that today is that there are many businesses in the world that are looking to acquire equipment and technology that generates value in a community – whether it ' s in goods and services , whether it ' s employment , or whether it ' s just general economic activity . At DLL , we are partnering for a better world by providing financial services to communities so that businesses can get the goods and services that they need in order to create value for their customers . And ultimately , every day are we ask ourselves , what have we done to further the strength of our communities ?”
The Power of Scale for a Better Customer Experience “ The power of DLL is our global scale , the diverse portfolio of the industries we
70 September 2021