FinTech Magazine - September 2021 | Page 77

DLL
The DLL Partnership Ecosystem “ We ' ve operated for 50 years with our core strengths in financing and risk management . Our core strength has not been creating unbelievable user experiences in a digital ecosystem . So that ' s why we ' re pulling from the outside and looking to partnerships to really , truly further our understanding .” - Rafe Rosato
When it comes to choosing the right technology and solution partners , Daniela says , “ There are three things that I usually like to reflect on when we look into ecosystems . The first one is our identity , purpose and values and simplifying what we offer , so people understand . The second is our agility . We need partners that will complement and enhance our agility in this fast-paced world . And the third one is how we are going to scale ? Is it going to be a territorial expansion , are we going to expand to other services , or is it going to be towards different demands ? Those three aspects are critical when we look into which partnerships to select when we look into ecosystems .
“ We ' ve got a number of technology and solution partners that we work with within our digital transformation and within our CRM program . You have to choose wisely because you are with these people on a day-to-day basis , and you need to have some shared values . We ' ve partnered with Salesforce , Cognizant and Traction on Demand

“Ultimately , our mission is to first do good in the world ”

RAFE ROSATO CHIEF INNOVATION OFFICER , DLL fintechmagazine . com 77