WNS Denali Links with SMBC to Digitalise its Procurement Ecosystem
Outcome-driven companies like SMBC partner with WNS Denali to operationalise their procurement function : Business Unit Leader Alpar Kamber explains
Alpar Kamber is Business Unit Leader of WNS Denali , the global business process management company he founded in 2008 and that is now under the umbrella of WNS Global Services . WNS Denali is a leading procurement solutions company providing procurement , strategic sourcing and supply chain services to 90 + global 1000 companies and offering consulting , source to contract execution , procurement operations , market intelligence , capability enablement , and digital solutions and services to procurement professionals .
Banking and financial services are a key sector for WNS Denali , where the conversation usually starts with a discussion around the client ’ s level of maturity in their procurement journey , the current state of the organisation , and where they want to take it over the outlook period . This is how the relationship with Sumitomo- Mitsui Banking Corporation ( SMBC ) started . “ SMBC is a great example of the value we can bring . They are in the midst of a digital transformation , and implementing a platform that will enable and bring more efficiency to procurement . “ So we ’ re working with SMBC to enable digitalisation of their contracts and help them onboard suppliers with maximum efficiency . Also , we set up a help desk : there ’ s a lot of transactional work too . Though you want to automate as much as possible , you still need to put human checks in place to make sure that you can deal with exceptions !”
This is the first phase of enabling digital and transactional procurement at SMBC . The next step is effectiveness : “ Strategic thinking around category management , decision-making about which suppliers to work with , taking into account pricing and innovation trends , matching best-of-breed suppliers with the company ’ s requirements and deriving value from its thirdparty resources – these are among the essential considerations WNS Denali is helping SMBC with on its digital journey .”
At the top of most of his clients ’ concerns right now are cost and talent . Both of these challenges threaten the viability of the supply chain in ways WNS Denali ’ s services and technology can mitigate significantly .