LIFETIME OF ACHIEVEMENT Introducing products like Price Freeze , Hopper customers can lock or hold any price on the app for up to 21 days by paying a small fee . This way , consumers can book a trip at an additional price and Hopper underwrites the risk .
Hopper : Growth through a partnership network Today , Hopper generates US $ 6bn in annual travel volume through its marketplaces . “ We ’ ve become the third-largest seller of travel on the internet in North America ,” says Smith .
Signing a partnership with Capital One in 2021 , Hopper now powers travel rewards and redemptions for Capital One ’ s tens of millions of credit card holders in the US .
Prompting it to set up a B2B2C business model in 2021 , Hopper Cloud , the company now has partnerships extending to CommBank , Agoda , Marriott and Uber . In fact , creating the Hopper Cloud is what Smith hails as his proudest achievement in his time as Co-Founder and President .
“ We ’ ve seen really great traction on our B2B2C model , and now around 50 % of our revenue is coming from these new partnerships . It ’ s definitely my most proud achievement , to work with the Hopper team to innovate this move . It has been great getting our travel and fintech products in front of a wider audience .”
Building for the future of travel : A Gen-Z focus Now an established brand in the travel fintech space , Smith and Hopper have no plans to rest on their laurels – seeking to further innovate in the travel space during an era of ever-evolving digitalisation .
In the midst of what Smith calls “ deconstructing traditional travel insurance ”, Hopper has pioneered modern products that mitigate specific risks for consumers .
Smith notes : “ One of our latest innovations is ‘ Cancel for Any Reason ’. It gives you an option to voluntarily cancel
20 September 2023