FinTech Magazine September 2023 | Page 73

UMASANKAR NISTALA
TITLE : CHIEF INFORMATION OFFICER , PAYMENTS
COMPANY : FISERV LOCATION : UNITED STATES
Umasankar Nistala serves as Chief Information Officer overseeing the Payments businesses at Fiserv , focusing on solutions offered by thousands of businesses and financial institutions to enable millions of consumers to receive and pay bills and make purchases at the point of sale . In this role , he partners closely with business leaders to drive the company ’ s payments technology solutions including Card Services , Digital Payments and Biller Solutions . Nistala has played a key role in modernising payment platforms and innovating new solutions to enable consumers to move money , and he has a passion for coaching and developing talent in this area .
In Fiserv , Nistala has found an organisation that reciprocates the values he holds for prioritising customer satisfaction , quality service and innovation .
It is the alignment of these values that has given Nistala the platform to thrive at Fiserv . In his 15 months at the company , Nistala has streamlined operations between Fiserv ’ s thousands of global associates in different time zones , as well as improved the stability and the control environment at the fintech .
“ These things are very critical to get right for a financial services company ,” says Nistala . “ A large number of clients look at us for the quality of our products and the stability and security we provide .

EXECUTIVE BIO