risks posed by digitally generated images of physical documents .
The public must be educated on the threats associated with sharing highly sensitive personal information online . Our advice is always to think twice before sending a scan or photo of official ID documents into the digital ether via unencrypted channels .
Alongside deepfakes and document forgery , another risk that stems from AI is social engineering , which , unlike other forms of cyberattacks , appeals to human vulnerabilities and emotions . In these cases , generative AI may be
used by criminals to target exposed people within organisations , to elicit information or make a financial gain .
Doriel Abrahams : Fintechs must combine classic advanced security measures like multifactor authentication and encryption with customer education : regular awareness campaigns , phishing alerts and training resources help customers recognise and avoid fraud . Open communication channels ensure customers feel supported and informed .
142 September 2024