FWD GROUP
FWD also implements comprehensive security measures to protect customer data and prevent system infiltration.“ When agents use personal devices, we verify they aren’ t introducing malware into our ecosystem,” he continues.“ We have multiple security layers from Zscaler to backend protection that continuously monitor and filter traffic.”
Sustainability through technology Sustainability is another key area where technology plays an important role at FWD. Sandeep sees the move to cloud services as contributing significantly to reducing the company’ s environmental footprint.
“ Our technology partners such as Microsoft and AWS operate more sustainable data centres than any individual company could,” he points out.“ They’ re incentivised to reduce carbon emissions and are implementing innovative solutions like underwater data centres. Why try to replicate that ourselves when we can leverage their expertise?”
Beyond cloud services, FWD has implemented measures to reduce electronic waste through responsible disposal of old equipment and to minimise paper waste through digital adoption.
“ The printers we do maintain require password authentication, and we monitor usage patterns. If someone prints 100 pages, they’ ll receive questions about why that volume was necessary.” fintechmagazine. com 113