ZIMNAT
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“The opportunities are there : people need to insure their lives and their assets , expand existing business and start new ones ”
— Mustafa Sachak , CEO , Masawara PLC ( MASA ) familiar , he wants them to take away a more positive impression when they look for cover or seek to borrow money . The global insurance industry is being transformed by technology and Zimbabweans are not going to miss out if he has anything to do with it .
It ’ s not easy for Zimbabwe businesses to get access to foreign currency . Turning this situation into an opportunity has been Mustafa Sachak ’ s mission . “ We needed a core banking system to run the microfinance operation , so we created an in-house team to develop that .” The system is in beta testing , he confirms , and with that in place it will be possible to develop other digital capabilities around it .
The company is now able to adapt to the changing demographic of its customer base . Whereas in the past it would have focused on Generation X , people born before 1980 , it is today typically engaging with Millennials who form the majority of the working population in Zimbabwe . These customers are digital natives with corresponding expectations . Understanding this , Zimnat is looking
APRIL 2020