LOAN MARKET
148 initially underestimated . “ I think the key takeaway from our experience could be to not underestimate the value of data migration , and the importance of that data to the people who have cultivated its capture over many years . To that I would add that it is important to take users on the journey with you when making major changes . MyCRM was built and continues to be enhanced with close collaboration with our user base . We feel this sets us apart from other technology platforms and aggregators . We use an in-built tool to allow users to suggest enhancements and vote on ideas , and this is what guides our prioritisation for development .”
It ’ s worth noting , she adds , that an important milestone in the transformation of the lending process has been the ability to finalise a contract by signing digitally . By adopting an e-signature solution called eSign , powered by OneSpan Sign , Loan Market crossed the final bridge to paperless lending . OneSpan Sign balances ease of use with the highest levels of security and compliance to deliver a risk-free e-signature —
Joanne Church , COO , MyCRM
APRIL 2020
“ MyCRM was built and continues to be enhanced with close collaboration with our user base . We feel this sets us apart from other technology platforms . and aggregators ”