ZURICH INTERNATIONAL
Huber from Zurich International talks about Insurance Technology
towards consumer engagement , always focused on delivering against evolving customer needs .” To this end , the company has also been pursuing maximum transparency by publishing annual life and disability claims payment percentages , which Huber notes have consistently remained > 90 % for years .
“ I joined Zurich International because it ' s very multifaceted , very international , and there ' s a lot of opportunities for growth ”
PETER HUBER CEO , ZURICH INTERNATIONAL
It has been Zurich ’ s adherence to portfolio diversity and its culture of support for both customers and employees alike that has seen it weather the COVID-19 pandemic with aplomb . Far from being a time of disruption , the last 12 months have served to reinforce the values that Zurich holds true . These same qualities , Huber claims , will continue to guide it throughout 2021 and beyond , “ We ’ re obviously still living through a health crisis ; getting through that will be our first priority , but the second will be to continue our efforts of being a strong partner to customers , employees and distributors alike .”
Technology will have a decisive role to play in Zurich ’ s attainment of this goal . In line with its vision for greater customer engagement with its products and services , the company has developed its Global Business Platforms ( GBP ) unit . This unit , launched in 2020 , aims provide a fully digital and streamlined consumer experience , that
84 April 2021