FinTech Magazine August 2019 | Page 81

81 will accelerate and , as part of our step-by-step environment development , we are investing in improving data quality , control and governance ,” he says , adding that consistently tying these developments into identifiable business use cases is vital to success . This mantra of strategically implementing the most beneficial solutions ultimately links back to AXA Poland ’ s commitment to its customers . “ In a digital transformation , you need to deliver what will be adopted by the customer . “ In a digital transformation , you need to deliver what will be adopted by the customer . If you are still using this old style of thinking – undergoing a digital transformation but not thinking from the customers ’ point of view , that the process should not last more than one minute , or things to that effect – you are probably out of the game .”
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