VITALITY
New solutions for healthcare providers The Care Hub ’ s includes a Consultant Finder which features a range of different doctors , including Vitality Premier Consultants , a specially designated panel that demonstrates superior performance outcomes . The solution is supported by a Vitality partner , Doctify , and enables members to input their condition ( s ), bringing up a list of consultants for members to look through so they can choose who is most suitable to treat them .
“ People demonstrate different preferences when it comes to choosing a doctor . We provide each doctor ' s details , such as academic background or specialist interest , as well as patient reviews to support each customer in making an informed choice .
“ It ' s about the journey ,” Klintworth continues . “ And our journeys in healthcare can be wasteful . The amount of time that is wasted by consumers going to see a GP , waiting for your appointment , being referred somewhere else , and then you wait again . Why do you always need follow-ups to be done in person ? They ' re generally five to 10-minute follow-up consultations . With the current in-person system , customers may find themselves impacted for three hours out of their day . Having a digital
82 August 2022