Fintech Magazine August 2026 | Page 19

NAGLA THABET
PEOPLE MOVES
Nagla Thabet Chief Operating Officer for Insurance, Pensions and Investments Lloyds

VES

NAGLA THABET

JOB FROM: CUSTOMER SERVICES DIRECTOR FOR INSURANCE, PENSIONS AND INVESTMENTS AT LLOYDS
JOB TO: CHIEF OPERATING OFFICER FOR INSURANCE, PENSIONS AND INVESTMENTS AT LLOYDS
In her new role,“ academic-turned-banker” Nagla Thabet will be driving customer experience and innovation. She began her Lloyds career in a contact centre before rising through frontline and leadership roles. Nagla is positioned to build on existing transformation efforts, balancing continuity with customercentric innovation. fintechmagazine. com 19