FinTech Magazine December 2019 | Page 119

Samantha Liscio
Located in WSIB ’ s head office at Simcoe Place , the digital factory represents its commitment as an organisation to develop solutions for the people it serves , improve its processes , upgrade its systems , and enable employees to provide the services that customers need with the least amount of effort . WSIB ’ s digital factory is both a physical space and a way of working 119

Samantha Liscio

EXECUTIVE PROFILE
As Chief Technology and Innovation Officer at the WSIB , Samantha is responsible for digital transformation , leveraging technology and customer experience to streamline processes , provide value and modernise the business . She ensures IT operational excellence , directs innovation and drives the highest possible value from technology assets and investments . Samantha has over 20 years of experience in IT leadership roles . In previous positions in both the public service and private industry , she led the design and implementation of large-scale digital transformative initiatives .
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