GENERALI
112 tackling with ease . “ We take the datadriven insights that we have from the Corporate Data Warehouse and we present it back to the customer , allowing them to view the performance of their business ,” notes Seach . “ This enables them to create better risk management of their own business .”
“ We are also just about to launch a Client & Broker web portal ,” he adds , highlighting how the service will offer a documentary repository and will also provide details on service delivery and premiums status . Additionally , the business is launching an Electronic Policy Insurance service . Aligned with its green strategy , this roll-out also aims to “ promote better policy documentation management for the customer ”, according to Seach .
The fourth component of Generali ’ s digital transformation journey lies in business management . By consolidating its data , Seach says it helped to bring “ full transparency ” to the business , allowing it to better manage and
FEBRUARY 2019