GENERALI
114 is a more informed risk management to our customers ,” he adds . “ Our customers are able to get the claims data analytics that we provide .” This has had real-life , tangible impacts for customers , he asserts , citing a major multinational hotel chain as one key beneficiary . “ We were able to analyse and present to them incidents which were happening within their hotels around the world . So , for example , one hotel had a slip-and-fall problem at one of their buffet lines . Using data analytics , we were able to isolate the cause of the problem and help them design a risk management control .” In this instance , it meant implementing a service attendant rather than having a self-service model to prevent spillages .
Indeed , Generali Global Corporate & Commercial has taken a forwardthinking approach to innovation , tapping into some of the latest technology trends shaking up the market . However , when the pace of innovation progresses at a rate of knots , how does the company keep up ? “ At GC & C Asia we ’ ve leveraged partners like KPMG who have been a fantastic supporter to us throughout our
FEBRUARY 2019