SANTANDER
Banking behemoth Santander is undergoing a significant digital transformation in an evolving industry – Andy Pearson and David Hayes explain how this improves the lives of customers and communities
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P art of the global Santander Group , Santander UK has become a mainstay of British banking , and is a familiar sight on the UK high street with over 1,000 branches and 50 corporate business centres across the nation . Now , the finance giant is undergoing a significant digital transformation in order to improve the lives of its customers and their communities .
Keen to explain this transformation and what it means to the bank were David Hayes , Chief Data Officer and Head of Data Services ; and Andy Pearson , Managing Director of Santander UK Technology and Head of Digital Services . We caught up with the pair at Santander UK ’ s Milton Keynes office . Known throughout the UK as a ‘ new town ’ built almost from scratch just 50 years ago , Milton Keynes has a reputation for cutting-
FEBRUARY 2019