ALL ABOUT THE DATA
Andy Pearson is the Managing Director of Santander UK Technology Engineering and Head of Digital Services . After a successful career in consultancy , he joined Santander in 2006 and held senior roles in IT during Santander ’ s integration of other UK banks . In 2015 he took the lead of the engineering and delivery division which he brought into the digital era .
SANTANDER
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ALL ABOUT THE DATA
Gathering as much data as possible can help to improve this customer journey – but only if the right tools are in place to make use of it . “ Data gives us the ability to analyse and understand how our customers interact with us , so we can design processes more effectively ,” Pearson explains .
Within Santander too , it ’ s the data that makes the difference . “ Big data has been absolutely transformational to us as an organisation . We partner with Cloudera to run our big data platform here in Santander UK . I was able to understand through this collaboration that we don ’ t need to have silos of data going
EXECUTIVE PROFILE
Andy Pearson is the Managing Director of Santander UK Technology Engineering and Head of Digital Services . After a successful career in consultancy , he joined Santander in 2006 and held senior roles in IT during Santander ’ s integration of other UK banks . In 2015 he took the lead of the engineering and delivery division which he brought into the digital era .
Now , Pearson is driving the transformation of Santander UK into an agile organisation bringing the business , operations and technology teams together under a domain-driven and service-driven model . FEBRUARY 2019