FinTech Magazine February 2019 | Page 197

DIGITAL ECOSYSTEMS
USA
CLICK TO WATCH : USING THE TRU2GO APP 197 interfaces ), to support faster and more nimble integration with cutting-edge products and services .”
DIGITAL ECOSYSTEMS
When Uthra joined Truliant Federal Credit Union , he hired an enterprise architect to help build out business technology ecosystems to understand dynamics around business units , functions , processes and underlying technology . He then sat with internal teams and critical partners to identify friction between those ecosystem constructs . This resulted in a maturity index of processes and technology , which gave Truliant a direction for future investment to achieve its goal of simplification and optimization of the members ’ journeys / interactions . “ Our vision is to enable consumers of our technology with a simple , faster and personalized experience . “ Our CEO and President truly understand how technology ’ s going to really help take us forward in the personalized member service .
“ We know that it ’ s important to adapt and evolve quickly in line with the fast-paced changes in today ’ s financial
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