ASIA
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“ In Singapore , our life insurance segment has been auto-equipped with Digital technologies across sales , services and marketing . We are very proud of our digital transformation projects , where we have up to 90 % adoption rate on our sales tool . Our agents are selling most of our products online , which will bring significant advantages . The next step for us will be an offline version , which we will be launching shortly , enabling agents to sell faster , better and offer more choices and convenience for customers . We are equipping our sales force with innovative digital tools to engage and close a case with customers in minutes ,” he says .
In order to reduce paperwork and enable faster policy issuance turnaround , the business has therefore worked to overhaul its backend capabilities and upgraded its outdated systems to provide not only cost-efficiency , but to minimise human error and deliver exceptional support to
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