“ We decided to start banking from scratch , building Grasshopper from the ground up around a sustainable model that was all about being very close to our clients ”
— Judith Erwin CEO of Grasshopper
the ground up around a sustainable model that was all about being very close to our clients ,” she told Money20 / 20 .
Partnerships and collaboration were consistent themes across the four days of Money20 / 20 , with several keynotes and discussions being held around the concepts of banks ’ collaboration with fintechs and other innovators in the space . On this topic , Erwin pointed to Grasshopper ’ s core capability as the ability to integrate those financial partnerships with other or larger institutions where necessary , saying “ I ’ m going to build things that I ’ m really good at . Our ‘ secret sauce ’ is going to be around data and our clients ’ data that we give back to them in multiple forms in useful ways . But do I need to create bill pay ? Do I need to create mobile deposit capture ? No , but I do want to have the latest and greatest available for our clients and , as soon as it ’ s not , we unplug them and plug someone else new .”
In such a competitive landscape , small details can be the difference between success and failure .
33 www . fintechmagazine . com