FinTech Magazine February 2024 | Page 127

RPA / AUTOMATION seeing where a combination of automation , intelligence and decisioning can be applied . “ A true intelligent workflow combines capabilities such as AI and RPA to automate repetitive tasks and free up time for employees to focus on assignments that require empathetic or strategic solutions .”
It is clear , then , that leveraging an AI-driven platform in addition to RPA improves finding , collecting , processing and transforming data into insights for better business decision-making .
This adds further opportunities for financial services institutions to drive greater business value .

“ A true intelligent workflow combines capabilities such as AI and RPA to automate repetitive tasks and free up time for employees to focus on assignments that require empathetic or strategic solutions ”

STEVE MORGAN GLOBAL BANKING INDUSTRY LEAD , PEGASYSTEMS fintechmagazine . com 127