FinTech Magazine February 2024 | Page 128

“ AI offers additional streamlining and optimisation of processes while enabling a further increase of velocity and volume in data ”

SARAH-JAYNE VAN GREUNE COO , PAYEN & ILIXIUM
Understanding the RPA-AI integration While the benefits of integrating RPA and AI are clear , just how should financial services companies ensure the technologies are married efficiently ?
“ Financial services institutions must audit their current processes to understand where transformation is needed and develop a roadmap for implementation , including finding the right partner to meet their needs ,” asserts Morgan .
“ It has to be an outcome-driven exercise , rather than just looking to see where you can apply new technology .
128 February 2024