the lens of the pandemic has laid the foundations for a brand new workplace culture , a revolutionary way of approaching customer service , and a dynamically more engaging user experience . The events of 2020 have left an indelible mark on corporate strategy in fintech that will have an enduring legacy . For Savoy , 2021 represents an exciting opportunity for a year ’ s worth of thought , planning and hard work to pay off . “ Customers have also accelerated their adoption of digital technology , and the pace of this transformation will continue long after COVID-19 . Can you imagine going back to the same manual processes , like queuing in banks to send money abroad , when the technology exists to do all of that without leaving your home ?”
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