BANKING
This limits the need for lengthy manual checks , minimises the false positive alerts that waste time and , critically , makes digital banking platforms safer . As a result , security professionals can expect to be using AI tools daily , making their role easier and enabling time that used to be spent on data checks and analysis to be spent elsewhere .
Additionally , engineers can expect AI to assist in generating tests , reviewing code and solving errors , which will make their roles more efficient and allow them to focus on higher-level tasks . This integration of GenAI is expected to delight employees and unlock their creative potential , leading to increased job satisfaction and innovation . Consumers are also likely to become comfortable using AI , for example , to access a better overview of their personal finances by using tools to review transactions and even benchmark themselves against other cardholders in similar demographics .
For example , consumers could ask a GenAI bot , ‘ how much debt do I have compared to your available credit limits ?’, or ‘ what ’ s the best way to use my rewards points based on my recent purchases ?’, and expect a personalised response instantly .
fintechmagazine . com 51