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This is in part down to the macroeconomic and macro-political complications in this region specifically .”
Due to the emergence of digital transformation , the leveraging of new technology has influenced the decision-making process of companies in a variety of different industries . With the insurance space often considered slower to adopt new technology to advance its processes ’ efficiencies , Khayyat expects the insurance sector to take great strides to catch up over the upcoming years . “ Insurance is definitely one of the industries that is lagging behind in terms of digital transformation ,” notes Khayyat . “ When you compare it to other sectors , it ’ s clear that insurance still has some digitalisation work to do ahead . However , I expect to see the insurance space drive forward in terms of digital transformation over the next few years .”
“ Digital transformation is everywhere and the question we have to ask ourselves is : are we doing it right ? It isn ’ t just about digitising some manual activities into digital forms using the same processes .” he explains . “ We should consider that it ’ s about
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